Front Desk Operations
MediCubes Front Desk Operations module streamlines patient intake, visit management, and emergency handling — ensuring fast, accurate, and seamless interactions at the hospital reception or registration desk.
The Front Desk Operations module serves as the starting point of the patient journey. Designed for speed, accuracy, and ease-of-use, this module enables staff to handle outpatient visits, emergency registrations, and patient updates in real time. Built with flexibility to accommodate both walk-ins and scheduled visits, it allows smooth coordination between departments, accurate patient identification, and quick service assignment. Integrated billing logic, real-time updates, and clear discharge workflows ensure that operational delays are minimized and service quality is maintained. Administrative configurations such as service places, pricing, staff assignments, and panels are centrally managed by authorized personnel — ensuring consistency and control across the organization.
Fast & Accurate Patient Registration
Capture new patient details, update records, and search by MRN or contact in seconds.
OPD & ER Visit Management
Register outpatient or emergency visits with assigned doctors, departments, and service types — with support for walk-ins and repeat visits.
Discharge Workflow for ER
Ensure proper discharge documentation, billing clearance, and follow-up instructions for emergency patients.
Integrated Referral Handling
Track and manage patients referred by external doctors with optional linkage to referral tracking or incentives.
Panel & Insurance-Aware Registration
Auto-detect panel coverage during registration, apply relevant pricing rules, and ensure eligibility validation (where applicable).
Administrative Configuration (Role-Based Access)
Administrators can define service locations, staff roles, pricing lists, and partner panels centrally — ensuring data consistency and access control.