Service Order Management
MediCubes Service Order module streamlines the process of managing vendor-based service requests — from work order creation and approval to service completion and reporting — all within one centralized system.
The Service Order Management module in MediCubes is designed to handle outsourced or internal service tasks through a structured work order process. From equipment maintenance and IT support to facility repairs and external services, this module allows administrators to create service requests, assign vendors, and track execution through completion. Work orders are initiated with defined scope and timelines, routed for approval, and linked to a post-completion report for verification. The system ensures accountability, timely execution, and historical tracking of all service activities. Vendors and services can be configured with ease, and all work order data is available through detailed reports for audits and performance reviews.
Service & Vendor Configuration
Define available services and register approved vendors, linking them to specific service types or departments.
Work Order Creation
Create detailed service/work orders with description, assigned vendor, expected timeline, and departmental responsibility.
Approval Workflow
Route service orders through a defined approval process to ensure financial and operational authorization.
Service Completion Report
Capture completion details, remarks, and confirmation from the requesting department to close the work order officially.
Work Order Reporting
Access detailed logs of past and active work orders, service timelines, vendor performance, and departmental history.